Get your taxes done using TurboTax

I purchased Turbo Tax Deluxe from Costco and received my activation key via email about 20 minutes later.  Whether I click the Download link in the email from Costco or copy the link and Paste>go in my browser (Chrome), I get a spinner for a while and then it stops on a blank screen.  I tried clearing my cache and also tried an incognito tab, but get the same thing every time.  There's a, "for issues with download link below, go to https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/" in the email, but that doesn't work either. Any thoughts?