CatinaT1 (Employee Tax Expert)
"There are some differences between the online and desktop version, but these instructions are generally sufficient for desktop users to find the entry point. "
NO, THEY ARE NOT .... as evidenced by the number of frustrated Desktop users who have already posted here .. when your instructions say to click on a tab that DOES NOT EXIST in the Desktop version, it is impossible for the user to follow your instructions. Since there is such different between the on-line and the desktop screen layout, you MUST include the comment that DoninGA put in their post -- clearly spelling out that "Personal" is the tab to click in the desktop version.
Is that too much to ask of a vendor?
