3pletmom
New Member

Get your taxes done using TurboTax

I log in. I get to this screen: 

Good news! We’ve transferred your info from last year to save you time
then hit continue and get this:
Oops, something went wrong. Please try again.
I have tried all the recommended steps: clear cache, changed password, used 2 different browsers, made a trusted site and nothing works. 
My next step is to go to a different online service if can't be fixed or my issue answered timely
thanks