Make sure you enter her IP PIN in the correct spot in TurboTax. You should also enter the IP PIN that was given to her for this year.
To enter it go to the "Federal Tax" tab, select "Other Tax Situations", and choose the "IP PIN" section. Enter the correct IP PIN information and then resubmit your return. If you need to get your IP PIN:
- Visit the IRS's Get an IP PIN site, or
- Call the IRS at 1-800-908-4490 to have your IP PIN mailed to you (this can take up to 21 days)
If your issue continues, you might have to print and mail your return.
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