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Website Glitch - nonexistant credit
The error message I'm receiving when trying to file (after completing everything):
To accurately complete your taxes, you need to upgrade to TurboTax Deluxe
Why do I need to upgrade?
You have the Lifetime Learning credit.
I do not have this credit and have gone back and confirmed that the website says I do not have this credit on the education page. I can't speak to a representative because I refuse to pay for their issue with their software. Can anyone help me to get around this roadblock?
Topics:
March 17, 2025
5:51 PM