What version of TurboTax are you using? What type(s) of capital gains or losses are you reporting?
If your only capital gains income is capital gains distribution from a mutual fund, reported on a 1099-DIV, then Schedule D is not required and it is not prepared. The capital gain from Form 1099-DIV is reported directly on Form 1040 and the "Sch D not required" box is checked.
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