@ PattyAnnC64 wrote:
I have been using Turbo Tax Deluxe for a few years. I do this online because I have an account with Turbo Tax, and the program brings my old tax files over, which I like. I click on Deluxe, which says State included. I'm at the end, and now it's asking for an additional $65.00 just for my state. What the heck!!! I even tried to downgrade, and the program is giving me a hard time. I believe you have gimmels in your program. or, plan and simple, your deceiving consumers and that is not right. 😡😠. I think next year I'll find another program.
It's not clear exactly what all you did. So you have been using Online TurboTax (web version in a browser) to prepare your returns in the past?
You said you clicked on "Deluxe with State included." Deluxe with State included is a desktop product to be installed on one's computer; it is not an online product. Did you purchase (pay for) a desktop product (Deluxe Federal and State) prior to starting your tax return, but used Online TurboTax instead?
There is not a Deluxe Federal and State combo in the online versions. If you used Online TurboTax Deluxe, there is a fee to prepare the Federal return and an additional fee to prepare a state return. We may be able to tell you more once we are sure we understand your situation. But again, there are no free state returns in the paid Online editions; only the Free Edition (which is for very simple returns) has a free state product..
