If you are still having difficulty with your California return:
- Check your internet connection. Hardwired connections work best.
- Try a different browser. Chrome generally works well.
- Try clearing your cache and cookies.
- Make sure you have run any state updates.
If after trying all of the options mentioned you still have the same problem:
See this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.
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