@ tomimbro wrote:
I have used TurboTax Deluxe successfully to file my taxes for the past 20 years. Every year I have been able to use a credit card to pay for my state efile fee. This year, even though the program gives my that option, it will not allow me to use a credit card to pay for my state efile fee. I called the TurboTax Support helpline and after 30-45 minutes I was told that the capability to use a credit card was removed from 2024 TurboTax Deluxe! In fact, the only way to pay was to use part of my refund. Fine, but then I found out that it costs $40 to pay the $25 state efile fee using this method! This is ridiculous! I feel I have been duped by TurboTax this year. I will probably not use this software again if the capability to use credit cards in not reinstated for next year. I would very much like to have my $40 fee refunded. TurboTax, please contact me.
If that's what you were told, the support agent doesn't know what they're talking about. A lot of people don't even get tax refunds and instead owe Federal tax, so there's no way those filers could pay fees out of their Federal refund (since there wouldn't even be one.) And no fees can ever be paid out of a state refund.
People can still pay the $25 state efile fee by credit/debit card. What is the roadblock you are hitting, and maybe someone in the forum can offer a suggestion.
