I have used TurboTax Deluxe successfully to file my taxes for the past 20 years. Every year I have been able to use a credit card to pay for my state efile fee. This year, even though the program gives my that option, it will not allow me to use a credit card to pay for my state efile fee. I called the TurboTax Support helpline and after 30-45 minutes I was told that the capability to use a credit card was removed from 2024 TurboTax Deluxe! In fact, the only way to pay was to use part of my refund. Fine, but then I found out that it costs $40 to pay the $25 state efile fee using this method! This is ridiculous! I feel I have been duped by TurboTax this year. I will probably not use this software again if the capability to use credit cards in not reinstated for next year. I would very much like to have my $40 fee refunded. TurboTax, please contact me.
