TurboTax failed to transmit my full tax files to my state tax department in Ohio. So, this led to them accusing me of fraud and auditing my last 5 years of refunds. I filed a complaint and was working with a person to help resolve my issue as I asked for a refund of those years because the state agency said they did it because my whole file wasn't sent. Then after working with her for over 2 weeks she all the sudden claims she can't do anything to help me and implied that I must have lied about them telling me my tax file was incomplete because she's never seen it happen before. She said that this doesn't happen so I must have committed fraud, basically. Oddly, I saw at least a few other reports of this (and also in Ohio) right on this forum. She ended up being very offensive and the opposite of helpful. My problem remains unsolved.
