When logging into TurboTax, be sure you are using the same credentials that you used in prior years. See how can I view all of my TurboTax accounts to verify your login credentials. If you are encountering issues when trying to access your information, use these steps to change your TurboTax ID or password. This will allow you to recover your account and log in.
Once you have confirmed your login credentials, enter them on your TurboTax Login page.
If you are still having issues logging in after confirming your credentials, try clearing your cache in your browser. Then, close your browser, reopen it, and sign back in with your TurboTax Login.
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