That is correct, once you enter the etrade Morgan Stanley credentials, it just tries to establish the connection and then nothing happens. I am surprised when we have already indicated this is desktop version on Mac, why are the same turbo tax experts asking to clear the cache? This is some issue with turbo tax, I even provided logs indicated and error code from TurboTax hoping that support might be able to review the error message and point to the correct resolution, someone from TurboTax needs to provide an update??
