The file for last year's taxes has to be on the computer in a location where the software can find it. You need to locate the file for last year's taxes using the search function on your computer search for .tax2023 and then when you locate the file you can either make note of the location so that you can lead the 2024 software to find it or you can move it somewhere that it is easy to locate, like your desktop. But if the software can't find the file it can't load it.
@hpiper67
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