I am having the same issue with 2024 Deluxe on Mac (desktop version). I cannot get Turbotax to generate/print the MO-1040 form that includes the 2-D barcode (which would include mailing addresses of P.O. Box 3222 and P.O. Box 3370 on the last page). Instead I get the no 2-D barcode form with the mailing addresses of P.O. Box 329 and P.O. Box 500 on the last page. With the addresses as evidence, it appears that Turbotax is either (incorrectly) selecting the non-barcode form, or is lacking the form with the 2-D barcode. This isn't an issue of the correct MO-1040 form simply lacking the barcode.
I've contacted Turbotax support by phone twice regarding this. The first time I was told that the final Missouri forms were not yet available and were scheduled to be updated on Feb 27. The second time I called, I was told that the updates were apparently delayed, and there wasn't anything I could do but wait for Missouri to provide the form (implying that the Missouri Department of Revenue hadn't provided Turbotax the MO-1040 form for the 2-D barcode), or go ahead and file without it. (Although this was supposed to be a follow up of the same case number, I was given a new case number for the second call, which I thought was a bit strange.) Since then, the Missouri forms have been updated (dated 03/11/25 as opposed to the previous 02/07/25). However this has made no difference. I still am not able to get Turbotax to produce the MO-1040 form with the 2-D barcode.
I am very frustrated by this. I have printouts of my Turbotax generated MO-1040s all the way back to TY2011, and they all have the 2-D barcode on them regardless of how early I filed and printed them. Most of those years were e-filed, and I've only recently needed to paper file as e-filing is oddly not supported for my current tax situation. My understanding is that without the 2-D barcode the tax data cannot be scanned, but has to be manually data entered by Department of Revenue employees, which increases the potential for errors. This is why I was hoping for the 2-D barcode. I'm not sure if the problem here is Turbotax, the Missouri Department of Revenue, or their failure to communicate with each other. This is one of several frustrations I've had with Turbotax over the past 3-4 years. Prior to that my experience with Turbotax was excellent.
