tophat-mp
New Member

Cannot download Pennsylvania state return

Help,

I have finished my federal 1040, and now it is time to download my state:  Pennsylvania.
When I click on the START button I get a screen that says:  Lets download and install your states.  Here is how it works.....
Next, when I click OK, I get a screen that says:  Getting Your State in a box.
Then, after a minute, it does NOT download and I get a screen that says: Your Software is up to date.

My only option is to click OK.

If I click OK, I am back at the beginning of Download your state.
Help, I am completely stuck and unable to download my State of Pennsylvania tax software.