Called TT help line. First two agents simply said they don't have an answer and then hang up. Very unprofessional and unacceptable. The third agent is very nice and willing to hear more from me. I shared my TT screens with her so she can see in her own eyes what the issues are. We tried a few things but not working (true TT can't upload PDF files). She will circle back with TT experts and get back to me. At least very good attitude, despite no solution yet.
