@MonikaK1 @JotikaT2 and calling on all "Employee Tax Expert" out there.
1. I really appreciate your feed-back on the community forum but...
2. When there are so many users still reporting print problem 2 months into the issue, you would expect that turbotax managers on the engineering side would have not problem being pro-active and providing a help link to known workaround. Even the latest link provided to be notified for a solution is lame. It would not require much effort if user-friendliness was important to provide the link to user-provided workarounds instead of getting everyone frustrating trying to look for a solution close to 1 month before the filing deadline.
3. The best workaround I have found is through the FILE tab but then ignoring the step-by-step broken functionality and instead using the menu for FILE->PREVIEW as this will allow you to properly save as a PDF printable doc the type of returns you want to keep: "returns only" vs. "recommended" vs "the whole enchilada". That is WHEN YOU CLICK on the second from the right icon with the "Glass View" image rather that the "Download" image which does not work either.
4. The other workaround listed by other users (FILE-> Save to PDF) comes short for me in the sense I am not exactly sure which type of return is being printed. I believe it may be the "recommended" option with some worksheet than only the returns but not obvious at first.
5. I took the time to indicate the exact Mac OS option I am running. This morning, I launch again TurboTax and was told a new version was available. I did downloaded and installed it. Now another bad point for the release team but comparing the About TurboxTax versions of today March 12th with my last install on March 6th... The 2 versions are identical. There is NOTHING CHANGED but the date of the forced reinstalled and now Topics shows "230" instead of "228". The application installed on 3/12/2025 = 3/6/2025 = 2024.r21.027 = PRINT does not work.
6. When you indicate Print works on "your Mac"... you do not indicate which Mac OS version you are running? I reported my issue on OS Ventura latest update of 13.7.4. Are you running a Mac on this same config or on OS Sequoia or later version?
7. BOTTOM LINE: I am grateful to the Community Forum and user "MAUKRO" deserve big kudos for his workaround to this nagging software issue. I am also greateful for all of the Employees who have tried to help and let us be patient waiting for a software fix.
Still, if I was TurboTax VP of engineering or customer support, I would have long stepped up my game by (a) providing user MAUKRO a complimentary TurboTax 2025 version next year and (b) broadcasting the print woraround wide and large, including by a help panel message inside the application when it comes to the PREVIEW RETURN. But again, this is only if I was CEO, VP or Director of this or that who cares about user-friendliness at Intuit TurboTax. But my expectations are so low at this point...
Now, moving along while still waiting for a real software fix. Thank for reading.
