Thank you, however I was doing that and Tax Tools was not visible.
I just went back in and realized that the middle section of navigation scrolls by itself and Tax Tools is all the way at the bottom of that! I was literally on the phone with a Turbo Tax support person for 1 hour 8 minutes and we couldn't find it - maybe we didn't scroll? Anyway, it's there and it worked. Thanks for the little nudge to try it again.
