The codes for TurboTax Online will not work with TurboTax Desktop & vice-versa. If you are trying to enter a Code for TurboTax Online in a Desktop software (or vice-versa) you might even get an error code 606 which means the code you are entering is invalid.
Please contact TurboTax customer support for further assistance. They will be able to assist you with a new code. Click on the link below for contact information
TurboTax Phone Number
