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Get your taxes done using TurboTax
I am also having this problem. This is on TurboTax Deluxe desktop. On windows 10 on a tower computer.
1) It is March 11, so 1099 dat is available now.
2) I downloaded and applied the patch no help.
3) I have changed my password many times.
4) I have talked with Merrill three times. Verified that there is nothing I need to to allow you to access.
5) My account is unlocked and I have logged into my Merrill account with the password I entered into turbo tax.
6) I asked about Merrill vrs Merrill Edge. They said there are different but the account info is the same. That selecting Merrill edge will get to my Merrill account.
7) I was able to download 1099 information from Raymond James with no problem.
😎 I have turned off my firewall and tried it.
9) All software is current.
Someone please get this fixed or tell me what how to get past this. I paid for Turbotax, expect it to work. I expect it to be supported.
Thanks for your help,
Clark Gregory