CGregory
Returning Member

Get your taxes done using TurboTax

I am also having this problem.  This is on TurboTax Deluxe desktop.  On windows 10 on a tower computer.

1) It is March 11, so 1099 dat is available now.

2) I downloaded and applied the patch no help.

3) I have changed my password many times.

4) I have talked with Merrill three times.  Verified that there is nothing I need to to allow you to access.

5) My account is unlocked and I have logged into my Merrill account with the password I entered into turbo tax.

6) I asked about Merrill vrs Merrill Edge.  They said there are different but the account info is the same.  That selecting Merrill edge will get to my Merrill account.

7) I was able to download 1099 information from Raymond James with no problem.

😎 I have turned off my firewall and tried it.

9) All software is current.

 

Someone please get this fixed or tell me what how to get past this.  I paid for Turbotax, expect it to work.  I expect it to be supported.

 

Thanks for your help,

Clark Gregory