Import from eTrade - not working (account password issue)

I tried a few times to import 1099 files from eTrade but failed (I did it last year it's fine and I also checked that it's a "yes" on my eTrade account setting to share data). The error message I got is: "ETrade account password: minimum 1 and maximum 171 character". Obviously my password is within that range. Anyone met similar issue? Is there special characters that Turbotax does not like?

 

Appreciate any help.

 

Jim