I’ve confirmed that third-party sharing is enabled. I have also verified that I can import the E*Trade from Morgan Stanley tax document on a Windows laptop. However, I can’t import it into TurboTax Desktop on a Macbook Pro laptop. I’m a Mac user, and I need to do my taxes on my Mac, which contains my previous years’ tax files. Can the TurboTax team please fix this issue?
Here is the issue:
After entering my username and password, the app loads for a few seconds at “Establishing Secure Connection” and then disappears—no error messages appear.
