I have already spoken to Customer Support and I told them that exact thing that you mentioned about blocked Billing. I asked if they could let me talk to someone who dealt with Billing and they said no we don’t have that. I have never run into such poor service from Intuit. I just printed my state taxes and will be mailing them instead of giving you the $25 to e-file them like I do every single year until now. I’m telling you your support people do not understand this issue. I wish it had been you that had answered the phone the three times that I called because you would’ve known what to do. I am so disappointed.
