I’ve done all the troubleshooting—resetting my password to a simple one, testing on two different Mac laptops and one Windows laptop, etc. I have no issue importing the E*Trade tax file on a Windows laptop, but when attempting the same on macOS, the file is not imported, and no error message appears. This is clearly a bug in the macOS TurboTax desktop app. Why can’t a TurboTax expert(cc: @MarilynG1) escalate this issue to their engineering team? If we’re using a macOS laptop, there’s nothing we can do unless they implement a fix.
