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I bought TurboTax Basic (Federal Only) from Amazon on February 19th.
My computer crashed 4-5 months ago, so I cannot access my returns from 2023. I tried going online Intuit/TurboTax and downloading my return from 2023 but was NOT able to do it. There is a file in there NOW, but THAT FILE that is blank!! It came from me trying to reinstall my TurboTax from 2022 for the 2023 return!!