C-K
Level 2

How can I download Costco TurboTax Desktop 2023 when <InstallTurboTax.com> only has download links for 2024 software?

I purchased TurboTax Premier Desktop 2023 from Costco over a year ago, but never downloaded and installed it.  It's now March 2025, and when I go to <InstallTurboTax.com> to download it to my PC laptop by entering my license code, the website only has links to download 2024 tax year software and doesn't include 2023 products.  I tried using the 2024 download, hoping it would recognize a 2023 license code and install it, but this didn't work.  By the way, my laptop doesn't have a CD drive, so I have to install TT by downloading it.

 

I tried calling TT support, but after an hour and forty-five minutes, the support agent could not figure out a way to download my 2023 product in 2025.

 

Does anyone know how I may receive the 2023 version of the <Windows_PC_TurboTax_Download.exe> installation file?