I'm using a MAC laptop. It was time to pay to file my state return. it said it was taking me to the online store to pay, but I kept getting this message. Spoke to 2 different customer service reps and 1 software specialist. No one had a solution. I pay to file my state every year, but this year I can't. someone on the support site said it was a billing issue, but neither of the reps could help. I screen-shared with them and they could see everything EXCEPT the error screen!
