Unfortunately, this issue remains as of the latest software releases to date.
For returns with multiple states, the Tax Summary pop-up window only shows the state closest to the bottom of the pop-up window. All state and Federal summaries above the bottom-most state are completely greyed out. The issue starts when the first state is added and it does not appear to matter which state is added first. Uninstalling and reinstalling software per Intuit's support page instructions does not fix the issue.
Please note, this defect arose in late December when Intuit began to release software for state returns. The issue was initially raised to Intuit in early January. Where is Intuit support/engineering on this? The lack of support certainly tests confidence in the product and brand loyalty. Please let us know, what steps, if any, are being taken to make a repair.
Thank you for your attention.
