You could try logging out of the program and logging back in. You can also clear your cache and cookies. It really does help the functionality of the program.
Issues like slow loading times, incorrect display of website elements, or login problems, as the old cached information can conflict with the current version of a website, if you are using TurboTax Online.
Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.
You may also try using another browser.
Come back to TurboTax Community with any additional information or questions you may have and we will be glad to help you.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
