Agree. I have been using this for years. This year was horrible. It’s slow. It stalls then reverts back to the homepage where it wants you to sign in. Then multiple times it wants to you buy the upgrade. However, what they don’t tell you is you don’t get the audit defense without the upgrade. There used to be a small up charge to do auto defense, and you could do multiple returns. My elderly in laws are not capable of doing their taxes, so I always do it. Now, I have to pay another $60 just to file another return. I won’t be using it next year. This is a complete rip off. Not to mention, it doesn’t prompt for tax situations. The disc version would ask if you had a student, then ask you for the various forms. This year, it asks for student, but it doesn’t ask you for the 1098T kr 1099q, I had to search for them myself in order to enter them. This is unacceptable. If I were going to do that, I may as well revert to paper.
