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I answered all those questions.  He is 16 now, lives away from home in a boarding school.  He does not work and is very much a dependent.  Someone suggested deleting him and clearing cookies in the cache, whatever that means.  At this point, about half my kids are dependents and the other half have "insufficient information" or whatever, despite answering all required information.  Funny enough, one child is 21 and still qualifies as a dependent.  None of this makes any sense.