I tried all of the recommended work arounds to pay with credit card to e-file and nothing worked to resolve this issue. I finally called Intuit during daytime hours and connected with a much more helpful customer service representative than the one I talked to last night. After about an hour with her she reached out to her manager and to make a long story short I was transferred to the "Resolution Department". I had to select "Pay with my Refund", rather than the credit card option. Intuit did give me a refund for the $40 processing fee for this service. I reminded them that they have a glitch in their program and that there are others out there having this same problem and that they need to resolve this issue as quickly as possible.
I hope this helps others who are unable to pay the fee to e-file their state return.
