Hi MarilynG1,
Thank you for responding. My page also says "Sign into TD Ameritrade", I just didn't screen print the entire page only the part where you put in you account and document ID and the resultant error message.
I downloaded and ran the manual updater - and then ran Turbotax again.
No LUCK! Same error message.
I also turned off Malwarebytes antivirus software.
Still no luck.
I have used Turbotax for over 10 years with TD Ameritrade as my broker and it has always worked.
Thank you for your assistance - I guess I will follow up the the support number.
Do I use your name when I call them to tell them you referred me?
Best,
Ron
