Can someone help with turbo tax erasing all my prior years of tax data. I can not believe this happened but it did. I downloaded 2024 software and it would not tranfer data from 2023. I have used Turbo Tax every year since 2012 and have done it this way every year with no problems. This year, everything is gone. Fortunately, I printed off hard copies, but it won't even let me manually enter in the 1040 numbers without redoing all the worksheets to support that data. This is a huge problem. When you call Turbo Tax for help you get no answers. I have been a loyal customer of Turbo Tax for all these years, but extremely frustrated by the lack of help to solve this problem. Why would turbo tax do this? It seriously makes no sense.
