- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
I did that already and Intuit was very quick to reject the refund request. Seems there are no refunds once you pay, so I don’t understand how Intuit claims to have a money back guarantee if once you pay “money” you cannot be refunded your “money”. Kind of oxymoronic. They said:
”We are unable to process the refund for TurboTax Online product Case #….…… because our Satisfaction guaranteed policy only covers TurboTax CD/Download products. TurboTax Online is designed not to charge the customer until after they choose to file, so it is not covered under the Satisfaction Guarantee.”
March 3, 2025
2:03 PM