Get your taxes done using TurboTax


@domrany wrote:

Turned out my password was to complex and had something in it that TurboTax doesn't like!


Unbelievable, but true! I changed my password temporarily to something simpler and the import worked. Feels like H&R Block is sanitizing the input before it goes to ETrade systems and the import fails. Strange that I don't get a credentials error in this case. Most of the time I see:

 

Error Code: 500 - We're having some trouble getting your tax form. Please try again later or enter your info manually.

 

However, on one occasion I saw Error Code: 403 with the same error, but a suggestion to "Skip import and use another upload option."

 

H&R Block: Please work with ETrade to receive and present a clear failure message!