Ouch. They made not just one but several terrible mistakes.
There is no way they could safely announce that they knew your annual HSA contribution limit, so they never should have said, "so my annual contribution limit was $4300." After all, they didn't know about your spouse's FSA, did they?
And it is just as well that they forced you to close your HSA, since they don't seem to understand how HSAs work anyway.
Well, now it is all the more important that you document what happened - include any written communications that you had with them.
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