Thanks @LindaS5247 !
To clarify, I am using TurboTax Online and do not have any TurboTax software installed on my computer. Therefore, the only recommended actions are to clear the cache and cookies and use a different browser, correct?
I just cleared the cache and cookies and tried again but the issue still persists.
Regarding the browser, I am using Google Chrome Version 133.0.6943.132, which I understand is the most up to date version. I don't have any other browsers available on my Chromebook. Is there any concern with the browser that I have?
I will try calling Customer Service as a next step.
