mead-dave
New Member

Does TurboTax provide support to apparent errors in their software? If so, how do I initiate a ticket?

In the Deductions & Credits section, the software tells me that I need to review the "Credit for AMT Paid in Prior Year". When I click the "Review" button for that row, I get a message saying "Congrats, you get a tax break - Alternative Minimum Tax Credit - Your $XYZ credit just saved you money on your taxes this year." There are no buttons to press other than "Done" at this point. When I press "Done", the software returns me to the previous screen, which continues to indicate that I need to review "Credit for AMT Paid in Prior Year". I don't know how to get out of this loop. It seems like a software glitch.