I worked with the Office Of The President at TurboTax for months and more than six people in that office.
They closed the case after they fixed the issue if you manually enter the data with the main error of importing the data still there. They closed it despite my protests.
I emailed them yesterday with the case number in the heading and received a reply saying the case was closed.
I am done with TT.
This error creates a grossly inflated deduction and they have not fixed it or notified past users of the issue.
I think the MO taxing authorities is who might be interested in their approach to failing to address the false deduction. Even when I spoon fed them how to reliably recreate the error at will.
