Installing TurboTax from a download can be blocked for several reasons; the most common being anti-virus software (Windows Defender), ad blocking software, McAffee/Norton, even modem software.
Temporarily disable these types of programs, and you should be able to download successfully.
If not, there are some other things to try, such as changing your Internet security settings from Medium-High to Medium, or adding TurboTax to trusted sites.
Since we can't know everyone's individual computer system configurations, its very difficult to determine why you're having download issues, while others are not.
Tech Support can go into your computer to help with this. Here's how to Contact TurboTax Support.
@ gjkalata
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