I have this problem every single year. It is a technical glitch in the form at TurboTax. It has nothing to do with my specific tax affairs. Every year I have called and have eventually gotten through to someone at TurboTax who can fix it. This year was different somehow. I phoned 7 times over a week and no-one could help me. The system would just automatically close the cases with no-one ever getting back to me.
I filed my taxes with TurboTax and will now have to refile manually. Really frustrating. I am trying to get a product refund.
