I had spent several over an hour sessions with support, who couldn't fix things. I made it clear it was not their problem, but a design problem that management was responsible. I also asked them to tell their supervisors that my purchase in 2026 was definitely on the line, and I might abandon my work this year. Usual mealy mouth call, but I repeated the effect on my purchase decision and was quite firm about lack of proper development management being the problem. He sounded like this was not a new concept from customers
