Get your taxes done using TurboTax
We can't see what's going on without viewing the entries and we can't view on this forum. TurboTax has a product which you can chat or speak to an expert and they can view your return, called TurboTax Live.
You have to choose TurboTax Live when you begin your tax return, or you can select it as you are preparing your return. To select TurboTax Live:
- Launch TurboTax
- Select Live Tax Advice at the top of your screen
- A panel will appear on the right where you have the option to upgrade to TurboTax Live.
Refer to the TurboTax article How do I get TurboTax Live?
