Can't Import 1099-R docs from Fidelity

I have Fidelity 401k distributions, and I want to import the tax 1099-R tax forms.  When importing, TurboTax shows two Fidelity sources:  Fidelity Investments and Fidelity NetBenefits.   If I choose Investments, the message says "it looks like you have no tax forms".  If I choose NetBenefits, I get a "maintenance notification from your import provider" and details of "Fidelity NetBenefits is not available for data import at this time".   

 

 It is now well into tax return season.  I can log into Fidelity NetBenefits and see my tax documents so they are there.  Why can't I import these into TurboTax?