@Leticia thank you for your reply. I am trying to transmit/file NH state taxes for DP-10. The pages say "Yes" under "Ready for eFile".
I wanted to transmit Federal and State; Federal went through because it requires no payment. State did not (perhaps related to the fact it requires me to pay $25 and Turbotax is unable to put up the screen for the payment request.
I've been trying since Feb 23 and now it's Feb 27 (that's 5 days) and still no luck, and have been on a 1.5 hour call and a 40 minute call and no luck. I added credit card information on my intuit.com profile and still no luck.
This is super concerning when a company with many customers doesn't understand what's wrong with their product and the product doesn't even give clues as to what's wrong which makes it extremely challenging for the support team to help; I feel the support team wants to help (and I'm truly thankful for that). I've been using Turbotax a very long time and this is super concerning. Turbotax has always been my "go to" for doing taxes and I'd like to help get this resolved -- even for the sake of helping to keep Turbotax alive and well.
Please help me understand what I'm doing wrong or what I did wrong or what I can do to figure it out -- I've tried all the generic help to no avail. The thought of printing out my taxes and sending them via US mail sounds painful.
Please let me know what I can do to get this resolved. I will call the 800-INTUIT again but is there anything else I can ask that will help them to help me get my taxes transmitted?
Thanks again for your help.
