MarilynG1
Expert Alumni

Get your taxes done using TurboTax

If you're using TurboTax Online, normally clearing Cache and Cookies clears up errors. There's a myriad of reasons why this error occurs.  I had it myself trying to pay with TurboTax Desktop, but went back a couple screens, then tried again and was successful. 

 

Are you accessing your return through a vendor link?  Maybe try directly at TurboTax® Login - Sign in to Get Started on Your Tax Return, since you get the error in various parts of the program. 

 

 

@LSOH 

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