After my taxes were approved and released I called TT and I was told that I owed IRS so I wasn't getting a refund. IRS said I didn't owe them anything and they released my money to Cross River bank which is a Turbo Tax Bank. Gave me a routing number and all. Called the bank -no one ever answers the phone. Called TT back and was told it was not their problem they don't have my money, then told to wait,then hung up on, then told they were flagging my account because I called to much and was bothering them. I am beyond mad !!! 9 1/2 hours on the phone and still don't know anything.
