Called Schwab. Received text at lunch that the 1099 Composite was available. Went home and started TT and no file was available to import
Rep said "Oh I think I know what the issue is. You are one of the old TdAmeritrade people who imported a file with the transaction information." Yes I said, and Schwab will provide the same unless you think your customers are going to enter perhaps 100s of transactions. He stated that only the PDF, etc was going to be provided. I told him that he was incorrect and to check with someone else. He came back and apologized, yes a file would be provided. Then he tried to make it a TurboTax problem.
Then I asked how did he know the file existed? I can't see it, he can't see it. I told him to call the "other" support people and verify they can see my import file.
He called back and said there was a problem between Schwab and TT and that the file would be available Feb 28th. I suggested that they post a message on our account dashboard in BIG RED LETTERS to alert
people and avoid a lot of confusion. GL.
